Pranakart respects your privacy and is committed to protecting the personal information you provide when you visit our website, purchase our products, book our services or enrol in our courses.

This Privacy Policy explains what information we may collect, how we use it and the choices available to you.

​

1. Information We May Collect

Depending on how you use our website, we may collect information such as:

* Name
* Mobile number
* Email address
* Billing and shipping address
* Order details
* Payment and transaction information
* Course enrolment information
* Service booking information
* Information voluntarily provided during consultations
* Customer communications and enquiries
* Website usage information
* Device, browser and technical information
* Information collected through cookies or similar technologies

We do not require you to provide information that is unnecessary for the particular transaction or service.

​

2. How We Use Your Information

We may use your information to:

* Process and fulfil orders.
* Arrange delivery.
* Process payments.
* Provide services and consultations.
* Provide access to courses and digital content.
* Respond to enquiries.
* Send order and service-related communications.
* Provide customer support.
* Improve our website, products and services.
* Prevent fraud, misuse and security incidents.
* Maintain business and transaction records.
* Comply with applicable legal and regulatory requirements.

Where permitted by applicable law and subject to your preferences, we may also send information about new products, services, courses, offers or other Pranakart updates.

​

3. Payment Information

Payments may be processed through third-party payment gateways.

Pranakart generally does not receive or store complete card details such as your full card number, CVV or banking credentials.

Payment information is handled by the applicable payment service provider according to its security practices and terms.

​

4. Sharing of Information

We may share necessary information with trusted service providers where required to operate our business, including:

* Payment processors
* Courier and logistics providers
* Website and hosting providers
* Technology and IT service providers
* Communication providers
* Professional advisers
* Government or regulatory authorities where legally required

We do not sell your personal information as a standalone commercial product.

​

5. Cookies

Our website may use cookies and similar technologies to:

* Keep the website functioning.
* Remember preferences.
* Understand website usage.
* Improve performance.
* Support analytics and relevant communications.

You may be able to manage cookies through your browser settings. Disabling certain cookies may affect website functionality.

​

6. Communications

When you place an order, book a service, enrol in a course or contact us, we may contact you regarding that transaction or enquiry.

Where legally permitted, we may also communicate with you regarding Pranakart products, services, courses or offers.

You may request that promotional communications be stopped.

​

7. Information Provided During Consultations

If you voluntarily provide personal information as part of a consultation or service, that information will be used for providing and administering the requested service.

Please avoid providing sensitive personal information that is not reasonably necessary for the service.

​

8. Data Security

We take reasonable organisational and technical measures to protect personal information against unauthorised access, loss, misuse or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

​

9. Data Retention

We may retain information for as long as reasonably necessary for the purposes described in this Policy, including fulfilling transactions, maintaining business records, resolving disputes, preventing fraud and complying with legal obligations.

​

10. Third-Party Websites

Our website may contain links to third-party websites or services.

Pranakart is not responsible for the privacy practices, security or content of third-party websites.

We recommend reviewing their respective privacy policies before providing personal information.

​

11. Children’s Privacy

Our website is not specifically directed towards children.

If a child uses our products, services or courses, such use should be undertaken with the involvement and supervision of a parent or legal guardian where appropriate.

​

12. Your Requests

Subject to applicable law, you may contact us regarding requests concerning your personal information, including requests relating to access, correction or other applicable privacy rights.

Requests may be sent to:

Email: pranakart@gmail.com

We may need to verify your identity before processing certain requests.

​

13. Changes to This Policy

We may update this Privacy Policy from time to time.

The latest version will be published on this page with the applicable effective date.

​

14. Contact Us

For privacy-related questions or requests:

Pranakart
Email: pranakart@gmail.com
Phone/WhatsApp: 9071383919/9008529476.
Address: #244, 2nd Main Rd, Stage 2, ISRO Layout, Bengaluru - 560111.